F.A.Q.

General Questions

 

How many ounces are required for a full head?

-If you are getting a full sew-in weave with small amount of natural hair left out the average person needs about six to nine ounces of hair. We recommend buying 2 bundles of hair (for lengths 14”-18”). If you are using hair over 18” long or closing in the weave completely with no natural hair left out we suggest purchasing an additional bundle (3 total). We recommend that you confirm with your stylist before making your purchase.

Can I color any textured hair?

-Yes. Any textured hair is 100% unprocessed human hair that can be colored and or bleached any level desired. However when coloring hair (Any Pattern) we recommend that you consult with a professional.

How should I maintain the hair? 

-You should treat this hair like your own hair. Use good quality shampoo and conditioning products. Conditioning your hair is very important to keep it soft and manageable. We recommend using a deep conditioner on your Indian hair once per week, but avoid using oil or heavy styling products.

How long will this hair last? 

-With proper maintenance, this hair can last up to 6-12 months. Please treat this hair as your own. Please remember that excessive heat and/or color can/will result in the reduction of its natural pattern of the hair.

Can I go swimming?
 
-You may go swimming in pools and hot tubs.We recommend braiding your hair or pulling it up into a ponytail before swimming to keep your hair from tangling. It is best to wash your hair right after swimming. Add a spray in conditioner after swimming.

What is your refund/exchange policy?

-All items are final. We don't give refunds. 

I received the incorrect order?

-Please contact customer service at (678) 815-8116  or email fitnessdore@gmail.com for fitness products and alluredore@gmail.com for hair extensions. 

 

SHIPPING

I placed my order and want to know when will I receive it?

-Allow an estimate of 3-5 BUSINESS DAYS. WE OFFER INTERNATIONAL SHIPPING WITH USPS. (Additional fees may apply) Please allow 5-10 business days with international shipping. We offer overnight shipping by request only with an expedited shipping fee. Please email alluredore@gmail.com. 

 

TRACKING

How do I find my tracking number?

-All tracking numbers are sent to the email address that you have listed on PayPal. If that email is different than the one that you want your tracking sent to, then you will need to manually change the email address listed on PayPal.

Accepted Payment
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